Privacy Policy
Last Updated: July 2026
At MAUR, we believe trust is built through transparency.
This Privacy Policy explains what information we collect, why we collect it, and how it is used when you visit our website, contact us, subscribe to our communications, or engage our services.
Information We Collect
We may collect personal information including:
Name
Email address
Phone number
Location
Information provided through contact forms, project enquiries, questionnaires or consultations
Images, files, references and project-related materials you choose to share with us
We may also collect certain non-personal information automatically through website analytics and cookies, including browser type, device information and website usage data.
Depending on the nature of your enquiry, we may collect project-related information including property details, project goals, inspiration imagery, measurements, photographs and other materials voluntarily provided to us.
Information We Collect Through Our Website
When you visit our website, certain information may be collected automatically through analytics and website technologies.
This may include:
IP address
Browser and device information
Pages visited
Time spent on the website
Traffic sources
Approximate location information
Website interactions and engagement data
This information helps us understand how visitors use the website and allows us to improve the experience over time.
Why We Collect Information
We collect information to:
Respond to enquiries
Provide design, styling and creative services
Prepare proposals and project documentation
Communicate with clients and prospective clients
Improve our website and services
Send updates, newsletters or studio communications where you have chosen to receive them
How Information Is Stored
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Information may be stored through trusted third-party platforms that support our business operations, including website, form, email marketing, project management and analytics providers.
We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes and maintain business records.
Third Party Platforms
To operate our website and services, we use trusted third-party providers that assist with website hosting, contact forms, project questionnaires, analytics, email communications and other business operations.
These providers may collect, process or store information on our behalf. Some information may be stored on servers located outside Australia and handled in accordance with the provider's own privacy policies.
We take reasonable care in selecting third-party providers and encourage visitors to review their respective privacy policies for further information about how personal information is handled.
Cookies
Our website may use cookies and similar technologies to improve website performance, understand visitor behaviour and enhance the user experience. You can adjust your browser settings to refuse cookies if you prefer.
Marketing Communications
If you subscribe to our newsletter, journal or other communications, we may send occasional updates from the studio. You may unsubscribe at any time using the unsubscribe link included in our emails.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal obligations. The latest version will always be available on this page.
Accessing Your Information
You may request access to the personal information we hold about you or ask us to update or correct it.
If you have concerns about how your personal information has been handled, please contact us and we will endeavour to respond within a reasonable timeframe. To do so, please contact us using the details below.
Contact
For privacy-related enquiries, requests or concerns, please contact: hello@maur.com.au
Continued use of this website indicates your acceptance of this Privacy Policy.