Privacy Policy

Last Updated: July 2026

At MAUR, we believe trust is built through transparency.

This Privacy Policy explains what information we collect, why we collect it, and how it is used when you visit our website, contact us, subscribe to our communications, or engage our services.

Information We Collect

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Location

  • Information provided through contact forms, project enquiries, questionnaires or consultations

  • Images, files, references and project-related materials you choose to share with us

We may also collect certain non-personal information automatically through website analytics and cookies, including browser type, device information and website usage data.

Depending on the nature of your enquiry, we may collect project-related information including property details, project goals, inspiration imagery, measurements, photographs and other materials voluntarily provided to us.

Information We Collect Through Our Website

When you visit our website, certain information may be collected automatically through analytics and website technologies.

This may include:

  • IP address

  • Browser and device information

  • Pages visited

  • Time spent on the website

  • Traffic sources

  • Approximate location information

  • Website interactions and engagement data

This information helps us understand how visitors use the website and allows us to improve the experience over time.

Why We Collect Information

We collect information to:

  • Respond to enquiries

  • Provide design, styling and creative services

  • Prepare proposals and project documentation

  • Communicate with clients and prospective clients

  • Improve our website and services

  • Send updates, newsletters or studio communications where you have chosen to receive them

How Information Is Stored

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Information may be stored through trusted third-party platforms that support our business operations, including website, form, email marketing, project management and analytics providers.

We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes and maintain business records.

Third Party Platforms

To operate our website and services, we use third-party providers including but not limited to:

• Squarespace (website hosting, forms and website operation)

• Google Analytics (visitor analytics and website performance data)

• Google Search Console (website performance in search results)

• Microsoft Outlook (email communication and enquiry management)

• Tally (project briefs, questionnaires and information collection)

These providers may collect, process or store information on our behalf. Information may be stored on servers located outside Australia and managed in accordance with the privacy and security practices of the relevant provider.

We encourage visitors to review the privacy policies of these services for further information about how their data is handled.

Cookies

Our website may use cookies and similar technologies to improve website performance, understand visitor behaviour and enhance the user experience. You can adjust your browser settings to refuse cookies if you prefer.

Marketing Communications

If you subscribe to our newsletter, journal or other communications, we may send occasional updates from the studio. You may unsubscribe at any time using the unsubscribe link included in our emails.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal obligations. The latest version will always be available on this page.

Accessing Your Information

You may request access to the personal information we hold about you or ask us to update or correct it.

If you have concerns about how your personal information has been handled, please contact us and we will endeavour to respond within a reasonable timeframe. To do so, please contact us using the details below.

Contact

For privacy-related enquiries, requests or concerns, please contact: hello@maur.com.au

Continued use of this website indicates your acceptance of this Privacy Policy.